Privacy Policy

1. Introduction

Prospexly Inc. ("Prospexly," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Data You Provide

We collect information you voluntarily provide when you:

• Register for an account
• Subscribe to our services
• Fill out forms or surveys
• Contact our support team
• Participate in promotions or events

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Billing information and payment details
• Account credentials
• Any other information you choose to provide

2.2 Data Collected Automatically

When you access our platform, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Data from Third Parties

We may receive information about you from third parties, including:

• Authentication providers (e.g., when you sign in with Google or LinkedIn)
• Business partners and data providers
• Publicly available sources

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve our services
• Develop new products and features
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at hello@lkmsoftware.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards to protect your information, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. We categorize cookies into the following types:

• Essential Cookies: Required for the website to function properly. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements (e.g., Facebook Pixel).

When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your preferences. You can change your cookie preferences at any time by clicking "Manage Cookies" in the footer of our website.

For more detailed information about our use of cookies, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: