Security
Your trust is our top priority
Our Commitment to Security
At Prospexly, we understand that you trust us with sensitive business data. We take this responsibility seriously and have implemented comprehensive security measures to protect your information. Security is not just a feature - it's embedded in everything we do.
Infrastructure Security
Cloud Infrastructure
Our platform is hosted on enterprise-grade cloud infrastructure with built-in redundancy, automatic failover, and 99.9% uptime SLA.
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your data is protected at every stage.
Access Controls
Role-based access control (RBAC) ensures users only access what they need. All access is logged and monitored.
Network Security
Multi-layered network security with firewalls, intrusion detection, and DDoS protection safeguards our infrastructure.
Application Security
Secure Development
- Secure Software Development Lifecycle (SSDLC) practices
- Regular code reviews and security testing
- Automated vulnerability scanning in CI/CD pipelines
- Dependency monitoring for known vulnerabilities
- Regular penetration testing by third-party security firms
Authentication & Authorization
- Industry-standard OAuth 2.0 and OpenID Connect
- Multi-factor authentication (MFA) support
- Secure password hashing using bcrypt
- Session management with automatic timeouts
- Single Sign-On (SSO) integration for enterprise customers
API Security
- API authentication using secure tokens
- Rate limiting to prevent abuse
- Input validation and sanitization
- CORS policies to prevent unauthorized access
- Comprehensive API logging and monitoring
Data Protection
Data Handling
- Data minimization - we only collect what's necessary
- Strict data retention policies
- Secure data deletion upon account termination
- Data anonymization for analytics and reporting
- Geographic data residency options for enterprise customers
Backup & Recovery
- Automated daily backups with point-in-time recovery
- Geographically distributed backup storage
- Regular backup restoration testing
- Disaster recovery procedures with RTO under 4 hours
Compliance
We maintain compliance with industry standards and regulations to ensure your data is handled responsibly:
GDPR
Compliant with EU General Data Protection Regulation requirements
CCPA
Compliant with California Consumer Privacy Act requirements
SOC 2
SOC 2 Type II certification in progress
CAN-SPAM
Full compliance with anti-spam regulations
Operational Security
Monitoring & Response
- 24/7 security monitoring and alerting
- Security Information and Event Management (SIEM)
- Incident response team and documented procedures
- Regular security drills and tabletop exercises
Employee Security
- Background checks for all employees
- Security awareness training
- Principle of least privilege access
- Secure workstation policies
- Confidentiality agreements
Vendor Management
- Security assessments for all third-party vendors
- Data Processing Agreements (DPAs) in place
- Regular vendor security reviews
Vulnerability Disclosure
We appreciate the security research community and welcome responsible disclosure of vulnerabilities. If you discover a security issue, please report it to us:
Security Team
Email: hello@lkmsoftware.com
We ask that you:
- Give us reasonable time to address the issue before public disclosure
- Make a good faith effort to avoid privacy violations and data destruction
- Do not access or modify other users' data
We will acknowledge receipt of your report within 24 hours and provide regular updates on our progress.
Security Resources
Additional security documentation and resources:
- Privacy Policy - How we handle your data
- Terms of Service - Our service agreement
- Data Processing Agreement - For GDPR compliance
- Acceptable Use Policy - Platform usage guidelines
Contact Us
For security inquiries or to request additional security documentation:
Prospexly Security Team
Email: hello@lkmsoftware.com